Vision

At Kardinia Health, we are working collaboratively to provide integrated, multidisciplinary, patient centred care that is accessible, culturally appropriate and affordable.

Mission

  • Our core values of integrity, compassion, innovation and respect underpin all elements of our business.
  • Our viable, sustainable and efficient business is delivered by people who are valued, supported and provided high quality education and development opportunities.
  • Teaching and research are well-defined parts of our core service delivery and embedded in all we do, and part of a broad, collaborative approach to preventative care.
  • Our planning, systems and engagement enables a truly responsive and high quality approach to meeting and shaping local community needs and priorities.
  • We are making a tangible difference in our local community health as a result of our work, our dialogues and our research.

Strategic Direction

  • Optimal patient centred service
  • Be in business for the long term
  • Strengthen our research and education
  • Connect with our community

Our Objectives

Optimal patient centred service

  • Patients are confident & satisfied with the service provided at every point of contact.
  • Increase programs using use our knowledge and reputation to improve the patient experience across the primary care sector.
  • Strengthen our innovation in services and products to meet client need based on appropriate standards and community expectations.

Be in business for the long term

  • An ongoing highly valued reputation as a premium primary health care service.
  • Inculcate a culture of leadership throughout our business.
  • Kardinia Health continues to be a Truly Great Place to Work.
  • Financial security.
  • Well developed, secure client and business information management systems.
  • Be ready and position ourselves to respond to opportunities emerging from changes in State and Federal Government policy and funding.
  • Optimise workforce stability and flexibility
  • Be ready and position ourselves to respond to opportunities emerging from changes in State and Federal Government policy and funding.
  • Act in an environmentally responsible manner.
  • Actively pursue advisory services to generate discretionary income and share our knowledge.

Strengthen our research and education

  • Highly valued, joint research programs as part of the Primary Care Research Network Barwon.
  • Highly reputable, well-designed training and education opportunities for our staff and educators across our targeted range of disciplines and levels of education.
  • Highly reputable, well-designed training and education opportunities for students across our targeted range of disciplines and levels of education.
  • Influence relevant health policy decision
  • making through rigorous evidence based research.
  • Valued for our repository of high quality patient data on a range of health topics for consideration and inclusion in research projects with internal parties.

Connect with our community

  • Systematic positive engagement with community through local groups, patient feedback and community input about future service development.
  • Service and products effectively target identified primary health care needs and provide early intervention and community education opportunities.
  • Effective partnerships with a range of external stakeholders.
  • Informed population based evidence, recognising growth corridors & demographic changes.